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What to Expect From a Plumber: Leaking Water Heater

How does that thing work?

If you aren't familiar with the equipment in your home, you're in good company. Water heater, boiler, furnace, well tank - they all just sit in your basement, quietly doing their thing. That is, until they don't. Water around the water heater or coming out from the valve means you need a plumbing repair ASAP. You don't have to know how a water heater works, but you do need to know who to call when it starts to leak. Your local Marlborough CT plumber explains what to expect when a plumber comes to your home.


Why is my water heater leaking?

Your car gets an oil change every three months, you get your teeth cleaned twice a year, and you file your taxes each year. Life requires regular maintenance if you want it to run smoothly.

A water heater needs to be on a maintenance cycle as well. Its made to last about 10-12 with the proper care. Since Marlborough CT tends to have harsh water, we recommend having it checked at least every two years. Your local Rapid Service plumber will check and/or replace the anode rod. He will also check the shut-off and relief valves. The heater may need to flushed out, if you have a lot of sediment in your water.

A water heater will leak due to lack of maintenance or due to old age. Schedule regular inspections to avoid an emergency plumbing repair and bill.

What should I do?

The first thing you should do is find the shut-off valve on the water heater. Because it's leaking, the sensor will keep trying to re-fill it, and it will continue flooding your home. While using the shut-off valve won't stop the water already in the tank from leaking, it will stop any more water from coming in. There are two styles of shut-off valves. This is what to look for:


What should I expect?

The second thing you should do is call your local Marlborough CT emergency plumber. When you call us, you get a person. You don't get a voicemail or a "dial 1 for..." You'll be asked for some basic information so the best plumbing technician can be dispatched to your home. He will show up during the time promised and diagnose the issue quickly. He'll provide several options and written, upfront pricing for the repair. The options could range from replacing a valve to replacing the entire water heater. Whatever the case, he'll have a truck stocked to get the job done. We understand how stressful unexpected emergencies are and how they mess up schedules. Our plumbing technicians do their best to disrupt your day as little as possible, without sacrificing the integrity of their repairs and service. After the repair or installation is complete, he'll take care to clean up and not leave any garbage behind. From start to finish, we're there every step. We can confidently say that "One Call Does It All."


Your local Marlborough CT plumber

Rapid Service LLC provides hot water heater service to Marlborough and its surrounding towns. We've been repairing drips, leaks, and clogs for the last 30 years. So chances are, you've seen our trucks in your neighborhood a time or two! Even if the lights are dark in our Route 6 office, you can still speak to a person if you need emergency service. When you call 860-228-1036, you'll never reach an answering machine. Even better? You'll get service NOW.

Rapid Response Emergency Service!

When you need an emergency plumbing, heating and electrical, you can count on Rapid Service. With teams in multiple locations, we can be at your door fast. Call Rapid Service To

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Rapid Service has been trusted in thousands of homes for over 30 years. Enjoy our friendly service today.

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Why Choose Rapid Service

When you need a plumber, electrician or boiler technician in Connecticut, choose Rapid Service and experience their First Class customer care. Providing a red carpet service since 1987.


We will provide you with the full cost up-front - for your ease of mind.


We all expect to be treated with respect when someone visits our home, whether they're a guest or a trades-person.


We'll use our red carpet mats to cover work areas so any mess is contained and kept to a minimum.


We have teams on-call across Connecticut in fully stocked vehicles with spare parts and tools to perform emergency repairs.


We drive vehicles fully equipped with the necessary tools and spare parts to attend to your repair or service on arrival and FAST!


We've been providing a red carpet service since we opened our doors in 1987. Read what people say about us here.

Delighting Customers Every Day

  • My thank you seems so small compared to what you have done for me. Your generosity overwhelms me. the faucet is so attractive - I love it! You made my Christmas really merry.

    S. Bombria

    Thank you!!! Rapid Service did a wonderful job transforming 1920s bathrooms in our house. We cannot say enough about the quality and attention to detail of each of these projects.

    Anthony Power
  • The guys at Rapid Service did a whole "make-over" of my son's bathroom in East Hartford in March, 2014. They did a fantastic job - were there when they said they would be, were easy to contact, completed the job in a reasonable time...

    Sue Rissanen

    I had to call my handyman husband Rapid Service yet again! Andy and his crew are the most professional and down to earth people you will ever meet. My husband and I had a house built seven years ago and have had various issues with water, electrical and heating...

    Lisa M.
  • My wife and I own and operate a Bed & Breakfast in our home in Scotland, CT. For a number of years we have used Rapid Service for all our electrical, plumbing, and heating needs. Most recently we had Rapid Service replace a malfunctioning kick heater in our Guest Game Room...

    Bruce & Georgia Stauffer

    I had Rapid Service come to my home because there was a saddle valve under my kitchen sink that was about to make a huge mess. I wasn't able to use my filtered water faucet until the repair was made. The technician fixed it AND had a great attitude while he worked. That is a rare thing lately...

    Kevin S.
  • Great work on replacing my well water tank, Andy. You have been giving us highly competent, clean, and courteous service for the past 28 years. You're the best!"

    Gerald Baril

    My wife and I want you to know that we were very satisfied with our bathroom remodeling that Andy performed professionally, carefully and efficiently. The end result is a bathroom that is properly updated, functions perfectly and looks very attractive...

    Curt F. Beck
Rapid, On-Time

Rapid, On-Time

We are ready for any emergency service, at your location, FAST.

Same Day Service

Same Day Service

We appreciate your time is valuable, and won't keep you waiting.

Tidy Technicians

Tidy Technicians

Your technician will use our red carpet mats to cover work areas. We also clean up before leaving.

Friendly Service

Friendly Service

Our technicians will treat you with care and respect, providing you a customer service you'll enjoy.