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Pro Plumber Tip: Leak in the basement

We receive a lot of panicked calls about water in the basement. Sometimes, it's hard to tell if it's coming from the water heater, boiler, or a drain. Water damage remediation is one of the most expensive repairs, so your local Windham CT plumber works quickly to protect your home. He will troubleshoot where the leak is coming from, provide options, and complete the plumbing repair. We'll discuss the most common cause of basement leaks, and one not-so-obvious cause.


Leak cause #1: Water heater

A leak near your water heater could mean a simple valve repair or a total replacement. If water is leaking from the seams or the top, call a local plumber ASAP. That's a sign that the metal has weakened and could BURST at any time. Your basement will flood, and could continue to fill with water if you aren't home to turn the water off. Your Windham CT plumber will bring a water heater to your home and do the replacement quickly to avoid a flood.

Leak cause #2: Water line

A spray of water or a slight stream is also called a "pinhole" leak. It happens when the copper has worn down over time and water finds a weak spot to get through. Usually the weak spot can be cut out and replaced with a new section of piping. Don't have copper pipes? The leak may be coming from a connection in the plastic piping. This is also a relatively minor repair.


Leak cause #3: Clogged drain

Do you see water near your washing machine? Have someone go upstairs and flush a toilet or run the sink, while you watch the back of the washer. If you see water coming UP out of the drain pipe, that's a sign of a main drain clog. Call your local Windham CT plumber for drain cleaning service. He'll have a variety of equipment to get things flowing again and keep sewage OUT of your basement.

Leak cause #4: Ground water

Sometimes, we'll get a call from a customer who thinks the boiler is leaking. These calls usually come right after a big rainstorm or when we've had a few days of steady rain. The issue turns out NOT to be the boiler, but from ground water that found a spot in the foundation to sneak through and settle in the lowest part of the basement. Even if you don't normally get water in your basement after rain, a heavy storm can make it happen.


Your local Windham CT plumber

Rapid Service LLC offers leak detection for Windham CT homeowners, as well as for the surrounding towns. In addition to emergency plumbing repairs, we offer preventative plumbing services. Such services include drain cleaning, re-piping, water heater maintenance, boiler safety checks, and water filtration service. Your local professional licensed plumber offers plumbing installations including toilet, kitchen and bath faucet, shower and tub valve, well pump, and well tank. Please call 860-228-1036 to schedule your next plumbing repair.

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When you need an emergency plumbing, heating and electrical, you can count on Rapid Service. With teams in multiple locations, we can be at your door fast. Call Rapid Service To

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Rapid Service has been trusted in thousands of homes for over 30 years. Enjoy our friendly service today.

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Why Choose Rapid Service

When you need a plumber, electrician or boiler technician in Connecticut, choose Rapid Service and experience their First Class customer care. Providing a red carpet service since 1987.


We will provide you with the full cost up-front - for your ease of mind.


We all expect to be treated with respect when someone visits our home, whether they're a guest or a trades-person.


We'll use our red carpet mats to cover work areas so any mess is contained and kept to a minimum.


We have teams on-call across Connecticut in fully stocked vehicles with spare parts and tools to perform emergency repairs.


We drive vehicles fully equipped with the necessary tools and spare parts to attend to your repair or service on arrival and FAST!


We've been providing a red carpet service since we opened our doors in 1987. Read what people say about us here.

Delighting Customers Every Day

  • My thank you seems so small compared to what you have done for me. Your generosity overwhelms me. the faucet is so attractive - I love it! You made my Christmas really merry.

    S. Bombria

    Thank you!!! Rapid Service did a wonderful job transforming 1920s bathrooms in our house. We cannot say enough about the quality and attention to detail of each of these projects.

    Anthony Power
  • The guys at Rapid Service did a whole "make-over" of my son's bathroom in East Hartford in March, 2014. They did a fantastic job - were there when they said they would be, were easy to contact, completed the job in a reasonable time...

    Sue Rissanen

    I had to call my handyman husband Rapid Service yet again! Andy and his crew are the most professional and down to earth people you will ever meet. My husband and I had a house built seven years ago and have had various issues with water, electrical and heating...

    Lisa M.
  • My wife and I own and operate a Bed & Breakfast in our home in Scotland, CT. For a number of years we have used Rapid Service for all our electrical, plumbing, and heating needs. Most recently we had Rapid Service replace a malfunctioning kick heater in our Guest Game Room...

    Bruce & Georgia Stauffer

    I had Rapid Service come to my home because there was a saddle valve under my kitchen sink that was about to make a huge mess. I wasn't able to use my filtered water faucet until the repair was made. The technician fixed it AND had a great attitude while he worked. That is a rare thing lately...

    Kevin S.
  • Great work on replacing my well water tank, Andy. You have been giving us highly competent, clean, and courteous service for the past 28 years. You're the best!"

    Gerald Baril

    My wife and I want you to know that we were very satisfied with our bathroom remodeling that Andy performed professionally, carefully and efficiently. The end result is a bathroom that is properly updated, functions perfectly and looks very attractive...

    Curt F. Beck
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Rapid, On-Time

We are ready for any emergency service, at your location, FAST.

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Same Day Service

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Tidy Technicians

Tidy Technicians

Your technician will use our red carpet mats to cover work areas. We also clean up before leaving.

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Friendly Service

Our technicians will treat you with care and respect, providing you a customer service you'll enjoy.